Our Top Picks
girls got game Softball
girls got game Volleyball


Departments

Customer Service
How to Order
Once you have selected and added your desired items into your shopping bag, you are ready to place your order. girls got game offers a four-step ordering process:
  • Finalizing the items in your Shopping Bag
  • Completing shipping and billing information
  • Reviewing and submitting your order
  • Receiving an order confirmation
Step 1: Shopping Bag
The shopping bag contains all the items you selected while shopping. During this step, you can add or delete items, change colors and/or sizes and change quantities.

Step 2: Shipping and Billing
You are asked to provide your billing address as well as the shipping address if your purchase will be shipped some place other than your billing address.

Step 3: Reviewing Your Order
Your order will be sorted by shipping address for your review. You can make changes or go ahead and place your order.

Step 4: Order Confirmation
A final summary and confirmation of your order appears, along with the phone number for Customer Service in case you need assistance. You can use the order number on this page to track the status of your order online through the My Account section 24 hours after it has been placed.


(To mail in your order click here for a printable order form.)

Order Inquiries
Please feel free to email at custserv@girlsgotgame.com us with specific questions about your order. You can also determine the shipping status of an existing order by visiting the My Account section. Your order becomes available for online status-tracking 24 hours after it is placed.

Helpful Phone Numbers

Order by phone: 800.554.2779
Monday-Friday  8:00am to 8:00pm (EST)

Order by fax anytime: 877.243.5268
Ways to Pay
Credit Card
We accept MasterCard, VISA, Discover and American Express.

Check or Money Order
Make payable to girls got game. Your order will be processed upon receipt of payment. If you mail in your order, full payment must accompany the order.

Check by Phone
To expedite your order, give us a call and process your check by phone. It's a great way to get your order shipped easily and quickly. When using check by phone, you will need to supply information from your check.

Open Accounts
School Purchase Order/Letter of Authorization
Must be faxed or mailed on official school letter head or PO form, signed by purchasing agent, athletic director, principal or finance manager. Indicate description of items ordered and total amount of order(s). Upon receiving this information your order will process. These invoices are due 30 days from shipment.

Sales Tax
Only New York State residents will be charged sales tax. Should you be exempt from paying New York State sales tax, you will be required to supply us with a copy of your tax exempt certificate at the time of order.
Shipping Information
Shipping and Handling Charges

Total Order Amount Ground Shipping

3 Day Select

Second Day Air Next Day Air Saver Next Day Air
Up to $100
$9.99
$14.99
$19.99
$26.99
$39.99

$100.01-150.00

$11.99
$15.99
$22.99
$34.99
$49.99
$150.01-200.00
$13.99
10% of total order amount
15% of total order amount
25% of total order amount
35% of total order amount
$200.01-250.00
$16.99
10% of total order amount
15% of total order amount
25% of total order amount
35% of total order amount
$250.01-350.00
$23.99
10% of total order amount
15% of total order amount
25% of total order amount
35% of total order amount
$350.01-450.00
$30.99
10% of total order amount
15% of total order amount
25% of total order amount
35% of total order amount
$450.01-550.00
$34.99
10% of total order amount
15% of total order amount
25% of total order amount
35% of total order amount
$550.01-650.00
$39.99
10% of total order amount
15% of total order amount
25% of total order amount
35% of total order amount
$650.01 and up
6% of total order amount
10% of total order amount
15% of total order amount
25% of total order amount
35% of total order amount

Notes:

  • girls got game ships to 48 Contiguous States, Alaska, Hawaii, Guam, Puerto Rico, US Virgin Islands. At this time girls got game does not ship internationally.
  • Puerto Rico, US Virgin Islands, Guam, Alaska, Hawaii must be quoted and are not eligible for free shipping offers.
  • Next Day Air Saver arrives by 3pm for commercial addresses, by end of day for residential addresses. Next Day Air arrives by 12pm for commercial addresses and 3pm for residential addresses. Please take these times into consideration to ensure you select the correct delivery method for your specific need.
*Please allow 1 - 2 business days for your order to process*
Cancellations
Any product that is customized is made specifically for you. Once the order is placed into production it cannot be canceled or altered. Before placing order please double check for accuracy.


Shortages or Mis-Ships
Please give us a call within two weeks of receiving your shipment so that we can correct any issues in a timely manner.

Returns & Exchanges

We stand behind all of our products with a satisfaction guarantee. All defective products can be returned for a full refund or exchanged for a new item within 30 days of purchase. All products and packaging must be returned in new and un-used condition to receive credit. Any item that has been customized is not returnable. Shipping charges will apply on exchange orders.

Please be sure to complete the Return/Exchange Form. Send all returns and exchanges to:

girls got game
c/o Athletica, INC.
Attn: Returns Department
200 North Main Street
Suite 3
Perry, New York 14530


If you have any questions regarding a return or exchange, please contact us

phone: 800.554.2779
fax: 877.243.5268
e-mail: returns@girlsgotgame.com
Care Instructions
All garments should be washed according to the directions on the tags.

Generally speaking...

Uniforms should be machine washed cold separately. Do not wash more than one uniform at a time. Use mild detergent and do not bleach. Remove promptly. Hang to dry. Do not dry clean.

Practice Wear and Travel Suits should be machine washed cold. Do not bleach. Remove promptly. Tumble dry low heat or hang to dry. Do not dry clean.
 



GIRLS GOT GAME | 131 MAIN STREET | GENESEO, NY 14454 | 800.554.2779
COPYRIGHT 2009 GIRLS GOT GAME. ALL RIGHTS RESERVED. GIRLS GOT GAME AND RELATED TRADEMARKS ARE TRADEMARKS OF ATHLETICA.
This website is not affiliated, sponsored or endorsed by All Girls Golf.